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T&c

There are two types of product listed on the PRMTV website;

1. Designer/Artist collaborations which are made new exclusively for PRMTV in very limited numbers.

2. Archival second-hand items from cult designers.

All items have been photographed and described to the best of our ability to inform the customer of any imperfections and faults. Please note due to the nature of second-hand clothing the majority of pieces will contain signs of wear and slight imperfections.

Second-hand items are each given a rating relating to how worn they are. These categories are;

VERY GOOD CONDITION: A second-hand item in very good condition is one that has rarely been used and has been very well looked after.

GOOD CONDITION: A second-hand item is in good condition if it has been used and looked after, with light signs of use.

FAIR CONDITION: A second-hand item is in acceptable condition if it has been used regularly, with signs of wear and tear.

Please check the sizing information provided before purchase. All sizing particulars and measurements are written in the product description.

 

Shipping:

All items will be sent via signed and tracked courier or post. The rates are as follows:

United Kingdom: £5.00 via next day UPS

EU Countries: £13.50 via 3-7 day express courier

United States: £25 via next day courier (FedEx or DHL)
or
£15 via 3-7 day USPS (OCS)

Rest of the World: £35 via 3-7 day express courier
or
£16 via Royal Mail

 

It is the customers responsibility to pay any customs or duty charges.

 

Returns:

Returns may be made after 14 days of receipt of the item/s. In order to qualify for a refund returns must arrive back unworn, with original packaging and in the same state as they were received.

The cost of return postage is the responsibility of the buyer. Please send back all items via a signed and tracked delivery service as PRMTV will take no responsibility for items that are lost in transit.

Refunds will be made within 5 working days of the item being received.

The return postage address is
Primitive London
G23 Olympic House
12 Somerford Grove. N167RZ.
London. United Kingdom.